Questions
Frequently asked.
The questions landlords (and a few thoughtful tenants) actually ask us, in plain English.
Questions
Straight answers.
- What is GrooveGrid, exactly?
- GrooveGrid is the small-landlord product of Project Flux. It delivers rental energy readiness — comfort-first visibility into how each of your buildings actually performs, plus a ranked shortlist of opportunities across waste, tenant cost pressure, incentives, repairs, and upgrades. It is powered by Flux EQ (signal layer) and Flux Insight (analytics layer).
- Is GrooveGrid trying to control the utility grid?
- No. Flux gives each customer their own private property energy grid— a decision grid across the rentals they own. It’s a customer-side view, not utility grid control. The utility still runs the meter and the public grid; you run the calls that affect your portfolio.
- How do you handle my data — bills, meters, devices, property records?
- Trust by design, not as a checklist. Connections are customer-authorized and use the minimum necessary signals to score the building. We model building performance, not personal behavior; Flux is read-mostly by default, with explicit owner action required for any write. Bills, meter data, device telemetry, and property records are encrypted in transit and at rest, scoped per customer, with defined retention. You can disconnect any account at any time. Read the trust & data handling section.
- Do you partner with Itron or other meter platforms?
- Not today. We mention the broader advanced-metering and grid-edge data world (vendors in the Itron, Honeywell, Landis+Gyr category) only as context for what utility-side data can exist about a building. GrooveGrid works from the customer-authorized utility data feeds the property already has (Green Button, Bayou). Direct integrations are added only when a customer explicitly enables them.
- How do you measure savings without spying on tenants?
- We measure building performance, not personal behavior. Flux EQ reads utility, weather, and (with permission) equipment data; Flux Insight benchmarks the building, not the household. There is no occupancy tracking, no thermostat takeover, and no tenant surveillance. Read the methodology.
- Tenants pay the utility bill at my building. Does this still help?
- Yes — and we’re careful not to imply landlords control tenant comfort. Tenant-paid utilities are exactly where comfort and cost pressure show up first: drafty envelopes, oversized equipment, missed weatherization. We surface the building-side opportunities so the right party (landlord, tenant, contractor, program partner) can act on each one.
- Do I need to buy new hardware?
- No. GrooveGrid connects to your utility account via Green Button or Bayou — that’s the Flux EQ signal layer. Cloud setup takes about 5 minutes. If a smart thermostat already exists on the owner’s account, we can suggest schedules; we never override comfort bands tenants control.
- Will my tenants notice anything?
- That’s the point: they shouldn’t notice us, only the results — fewer cold rooms, fewer surprise bills, healthier equipment. We don’t change comfort settings tenants control. When work happens (insulation, heat pump, water heater), it goes through your contractor and the relevant utility program on a schedule everyone agrees to.
- What rebates and programs do you help with?
- Mass Save (up to $8,500 standard, $10,000 in CMLP/WMLP territory), federal HEAR (up to $8,000 for qualifying heat pumps), Mass HEAT Loan (0% APR up to $50,000), weatherization tracks, ConnectedSolutions battery dispatch, and similar utility-run programs in other regions. The federal 25D residential solar credit expired Dec 31, 2025; state and utility incentives remain.
- What about my battery?
- If a battery is installed on the owner’s side and you’re in Eversource territory, ConnectedSolutions can pay up to $4,388/yr from a Powerwall 3 at 2026 rates. We handle eligibility and enrollment. [How we measure →]
- How do reports look at tax time or for a refi?
- Monthly readiness reports are designed to be reporting-ready — clear baselines, attribution, and incentive history. Fewer surprises, more visibility, and a record you can hand a lender, accountant, or program administrator if asked.
- Can I cancel?
- Anytime. $19.99/month per property, no contract.
- I manage more than 25 properties. Is GrooveGrid right for me?
- Probably not — look at HarmonyGrid, our sibling product (also Flux-powered) for property managers running 25+ buildings with BPS reporting, PMS integrations, and portfolio dashboards.